By Expedi USA, December 20, 2022

How to effectively face competency-based interview questions?

As more and more people are searching for most of the best job portals in the USA to find well-paying jobs, employers are doing everything they can to find the right talent. Due to the competition in hiring, competency-based interviews are becoming increasingly popular, as employers look to assess whether candidates have the skills and abilities to do the job.

These questions help employers understand if the interviewee is able to provide sensible answers to these questions based on their experiences.

Intelligent answers to these questions assert the capabilities of the candidate and that they are smart. These questions are also a great way to know if the candidates can formulate responses intelligently.

As employers are increasingly using competency-based questions in interviews, it is crucial that you understand them and prepare to answer these questions.

If you are preparing for a competency-based interview, here is everything you need to learn about these questions, along with some tips on how to answer them.

What are competency-based interviews?

A competency-based interview is an interview in which the interviewer asks questions designed to assess your skills, abilities, and knowledge in relation to a specific job or role.

In order to answer these questions effectively, you need to have a good understanding of what the interviewer is looking for.

You must also be able to provide concrete examples of times when you have demonstrated these competencies.

How to answer competency-based interview questions?

Competency-based interview questions are designed to assess your ability to perform a specific task or behavior. The interviewer will ask you to describe a time when you performed the behavior in question.

To answer these questions, you can use the STAR approach:

  • Situation: Describe the situation where you were required to perform the task.
  • Task: Describe the task/job that you were required to carry out.
  • Action: Explain how you carried out the task you were required to do.
  • Result: Explain what came out of the task as a result.

Here's an example of how this might look in response to the question, "Tell me about a time when you had to deal with a difficult customer."

  • Situation: I was working on the sales floor when a customer came up and started asking me questions about a product that I didn't know anything about.
  • Task: I listened patiently to his questions and then decided to help him.
  • Action: I went and got a manager who could help him. The customer was happy with the service he received and ended up purchasing the product.
  • Result: I learned that it's important to stay calm and patient when dealing with difficult customers and always to try to find a solution that will satisfy them.

What are a few common competency-based interview questions?

Asking competency-based interview questions is a way to find out if a candidate has the required skills and abilities to do a job. These types of questions evaluate a candidate's past behavior in order to predict their future behavior.

Some common competency-based interview questions include:

  • Can you give me an example of a time when you had to use your problem-solving skills?
  • Can you tell me about a time when you had to deal with a difficult customer or client?
  • Can you describe a situation where you had to work under pressure?
  • Tell me about a time when you made a mistake and how you handled it.

To answer these questions effectively, you need to think about specific times when you have demonstrated the required competency. For each question, take some time to think about an example before answering. If you are interviewing for an accounting position, search for a few of the most common accounting interview questions and prepare accordingly.

Once you have your example ready, give the interviewer a brief overview of the situation and then describe what you did and why it was effective.

Also, use concrete and specific language throughout your answer. Reports from some of the most popular job sites in the USA state that competency-based interviews are becoming a norm in the industry now.

What are the benefits of a competency-based interview?

A competency-based interview is an interview in which the interviewer asks questions about your past behavior in order to gauge your suitability for the job.

This type of interview is becoming increasingly popular, as it allows employers to get a better sense of who you are and how you would handle various situations.

There are many benefits to competency-based interviews for both employer and employee.

Employers or companies

It provides them with a way to assess your skills and abilities in a more structured manner. It also allows them to see how you react under pressure and how you deal with difficult situations. This type of information can be invaluable when making hiring decisions.

Using these questions will also help employers make a final decision when one or more candidates seem suitable for the position based on their responses to competency-based questions.

Interviewee Candidates

Competency-based interviews can give you a chance to showcase your skills and abilities. It can also help you better understand the expectations of the job and what the employer is looking for. This type of interview can help set you apart from other candidates and improve your chances of getting the job.


Competency-based interviews are becoming increasingly popular, as they allow employers to get a better understanding of how you would handle certain situations. When you prepare for a competency-based interview, make sure you brush up on your answers to these competency-based questions in addition to other common interview questions. With a little preparation, you can show off your skills and land the job you want. You can also start looking for jobs in leading USA job portals while preparing for the interview.

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