By Expedi USA, May 11, 2022

Essential Clerical Skills for Better Career Opportunities in 2022

Without a doubt, clerical work is what literally drives a business forward. While clerical skills are not always the most exciting or ground-breaking for a business, they are essential to running a business smoothly.

If you do not think so, ask a business that did not have a clerical staff to attend to phone calls, respond to emails, and keep track of deadlines and paperwork.

They would tell you how chaotic it can be.

That is why clerical jobs are always in demand even in 2022 when technology adoption in business is at its peak.

Hence, if you are a person looking for clerical jobs, here are a few essential skills to develop to be able to find the best clerical jobs part-time or full-time.

Numerical skills

Most businesses require their clerical staff to also take care of their bookkeeping and accounting. Therefore, basic mathematical skills are necessary for a clerical post. Candidates who have a natural affinity for numbers and mathematics will surely be able to perform well in clerical jobs. However, it does not mean that you need to be a genius at mathematics, all you need to be is to have an analytical mind and basic math skills.

Communication skills

Communication is vital in any job in any industry and therefore, having good communication skills is integral to being successful in a clerical role, as well.

It is even more so in a clerical role because you will be communicating with different people on a daily basis. You will be interacting with clients, employees, visitors, business partners, creditors, and just about everyone else over the phone, in personal, and through email. Therefore, a clerical staff must also be good at both verbal and oral communication.

This is further emphasized by a report stating that 28% of employees believe that poor communication is the reason behind missed deadlines.

Computer skills

In today's world, it is important to have basic computer skills such as typing and internet skills. Further, even entry-level clerical jobs require candidates to carry out certain data entry tasks.

Therefore, they must be familiar with Microsoft Word and Excel in addition to other data entry programs.

Apart from this, having general web design and image editing skills would also be a great addition to the overall skill sets of the candidate.

Why are clerical skills important for a business?

In today's business world, clerical skills are essential for a variety of office-based roles as its organized functioning is crucial for the success of the business. Here are a few reasons why clerical skills are considered vital for a business:

1. For roles that involve handling customer inquiries, clerical skills are imperative as these queries must be managed well. Whether you're dealing with enquiries over the phone, by email or in person, being able to efficiently and effectively communicate with customers is vital. This becomes even more so with remote clerical jobs as most of the job is done over the phone or by email communication.

2. Many businesses genera a huge amount of data on a daily basis, and it's important that this data is accurately entered into systems. The data may be used for decision-making for a range of purposes. The accuracy and completeness of the data are crucial as the lack of it can adversely affect the business.

3. Many businesses also rely heavily on administrative support. If you are good at organizing and managing paperwork, creating diary schedules, and making travel arrangements, you could be an invaluable asset to any organization.

4. Good clerical skills are also essential for anyone wanting to pursue a career in human resources or marketing. Both of these industries involve communication, data entry, and organization tasks. While you may be required to do the same only at entry-level clerical jobs, you will be better off significantly with these skills at a senior level, as well.

How to improve clerical skills?

Whether you are looking for clerical work from home jobs or a full-time job, it is important that you possess a strong clerical skill set. If you think you have much to learn even to get entry-level clerical jobs, stop worrying as you can improve your clerical skills in many ways. Here are a few things that you can do to improve your clerical skills.

  • Firstly, take some time to review basic office skills such as filing, answering phones, and using office equipment.
  • Secondly, brush up on your computer skills and learn how to use common business software applications.
  • Finally, practice your writing and communication skills by writing memos, letters, and reports.

Let us assure you that the competition for clerical jobs is intense. You have to work really hard to even get community worker jobs. However, with some practice and effort, you can develop the clerical skills you need to be successful in any office setting.


If you compare clerical jobs with other jobs such as Marketing Management, Financial Management, and Operations Management, it may not be as much exciting or dynamic. However, businesses will not be able to function without the help of clerical staff. No matter how technology-driven businesses become, the role of clerical staff will always be important.

Therefore, if you are aspiring to build a career as a clerical staff and gown on an excellent growth curve, you have all the opportunities here for you. All you need to do is to work hard, hone your basic skills and find the right clerical jobs to start.

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